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Getting started
How to Start ABA Services
Starting ABA can feel overwhelming. We guide your family through every step, from the first phone call to your child’s first session.
Six Steps to Starting Services
STEP 1
Contact HHAC
Call us, send a message through our website, or have your child’s provider send a referral.
STEP 2
Insurance Verification
We check your benefits, network status, and authorization requirements.
STEP 3
Provide Required Documents
We tell you exactly what your plan needs and help you gather it.
STEP 4
ABA Assessment
A BCBA completes an assessment and develops individualized treatment recommendations.
STEP 5
Authorization
HHAC submits the treatment recommendations to your insurance plan for approval.
STEP 6
Begin Services
We match your family with a clinical team and schedule treatment.
Documents Typically Requested
Requirements vary by insurance plan. Our intake team will confirm exactly what your plan requires.
Physician Referral / Order
- Signed by the physician or provider your plan requires
- Clearly requests ABA therapy
- Identifies the provider where required
- Dated within your plan’s acceptable time frame
Comprehensive Diagnostic Evaluation (CDE)
- Autism spectrum disorder (ASD) diagnosis
- Diagnostic instruments as required by your plan
- ADOS or an equivalent tool where required
Insurance Information
- Front and back of the insurance card
- Policyholder information
Parent / Guardian Information
- Contact information
- Custody or guardianship documents when applicable
Other Helpful Evaluations
- IEP or 504 plan
- Psychological evaluation
- Speech and OT evaluations
- Previous ABA records
- Developmental evaluations
Please don’t send these documents through our website form. Once you contact us, our intake team will provide a secure way to share them.
Take the First Step Today
Call our intake team. We will answer your questions and walk you through what comes next.