Website Privacy Policy

Happy Helpers Autism Center (“HHAC,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website and how we use it.

Information We Collect

Information you give us. When you fill out a form on this website, we collect what you enter, such as your name, phone number, email address, city or ZIP code, insurance plan name, preferred contact method, and your message.

Information collected automatically. Like most websites, our web server and website software may record basic technical information such as your IP address, browser type, and pages visited, and may use cookies needed for the site to function and to prevent spam.

Please Do Not Send Health Information Through This Website

Our website forms are for general inquiries only. Please do not include medical, diagnosis, or insurance member ID information in website forms or emails. Our intake team will provide a secure way to share those details.

Once your child becomes an HHAC client, protected health information is handled under the Health Insurance Portability and Accountability Act (HIPAA) and described in our separate Notice of Privacy Practices, which we provide to families at intake.

How We Use Your Information

• To respond to your inquiry and contact you using your preferred method
• To check insurance participation and explain next steps for services
• To review employment inquiries
• To operate, secure, and improve this website

How We Share Information

We do not sell or rent your personal information. We share it only with HHAC staff who need it to respond to you, with service providers that host and operate our website and email, or when required by law.

Children’s Privacy

This website is intended for parents, guardians, providers, and job applicants. We do not knowingly collect personal information directly from children through this website.

Security

We use reasonable safeguards to protect information submitted through this website. No method of transmission over the internet is completely secure, which is why we ask that health information not be sent through website forms.

Your Choices

You may ask us to update or delete the contact information you submitted through this website by contacting us using the information below.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised.

Contact Us

Happy Helpers Autism Center
Phone: (904) 913-7702
Email: admin@happyhelpersautismcenter.com